Cancellation & Refund Policy

1. Introduction

This Cancellation & Refund Policy outlines the terms and conditions governing cancellations and refunds for services offered by Uhire Technologies. By engaging with our services, you agree to the terms described in this policy. We encourage you to read this document carefully before proceeding with any service engagement.

2. Nature of Services

Uhire provides recruitment and hiring-related services, including candidate sourcing, screening, shortlisting, and placement support. All services offered by Uhire are delivered digitally and are tailored to the specific requirements of each client engagement. As such, significant time, effort, and resources are invested from the point of service initiation.

3. Cancellation Policy

Clients may request a cancellation of services before the execution of any recruitment activity has commenced. Cancellation requests must be submitted in writing to our team at ta@uhire.tech.

Once the hiring process has been initiated — including but not limited to job description creation, candidate sourcing, outreach, or interview scheduling — cancellation may not be possible and no refund will be issued for the work already performed.

4. Refund Policy

Refund requests are considered on a case-by-case basis and only in circumstances where a valid reason is established prior to any service delivery. No refund will be issued once the service has been fully or partially delivered.

All refund decisions are made at the sole discretion of Uhire Technologies. Approved refunds, if any, will be processed within 7–10 business days through the original payment method.

5. Non-Refundable Cases

Refunds will not be issued in the following circumstances:

• Change of mind after service initiation or payment.
• Delays caused by the client, including non-responsiveness, late feedback, or failure to provide required information.
• Misuse of the Uhire platform or violation of our Terms of Service.
• Situations where the client has accepted or interviewed candidates sourced by Uhire.
• Force majeure events beyond Uhire's control.

6. Contact Us

If you have any questions or concerns about this Cancellation & Refund Policy, or wish to submit a cancellation request, please reach out to us at ta@uhire.tech. Our team will respond within 2 business days.